Payment policy
Last Updates September 23rd, 2024At Spin Palace Retreat, we strive to make the payment process as convenient and flexible as possible. Our payment policy ensures that you have access to the most suitable payment options for your specific needs.
1. Payment Process
- Personalized Payment Information: Once you register for a class or membership, a qualified advisor from Spin Palace Retreat will contact you directly. During this call, the advisor will provide you with detailed information about the available payment methods tailored to your specific situation.
- Payment Methods: Our payment options may include credit/debit cards, bank transfers, online payment platforms, or other methods depending on your location and preferences
- Payment Confirmation: After selecting your preferred payment method, you will receive a confirmation email with all the necessary details and instructions to complete your payment.
2. Payment Deadlines
- Online Classes: Payment for these classes must be completed 48 hours before the class starts. Your spot in the class is only secured once payment has been received.
- On-Demand Classes: Payment for on-demand classes is required at the time of purchase. Access to the content will be granted immediately upon successful payment.
3. Late or Failed Payments
- Notification: If a payment is not completed by the required deadline, our advisor will contact you to discuss alternative payment arrangements.
- Class Participation: Please note that participation in classes or access to on-demand content may be delayed or denied if payment is not received in full.
4. Refunds and Cancellations
- Refunds: Our refund policy is detailed in our Cancellation Policy. Refunds will be processed according to the terms outlined there, based on the payment method initially used.
5. Security and Privacy
- Secure Transactions: We prioritize the v of your payment information. All transactions are processed through secure payment gateways that comply with industry standards for data protection.
- Confidentiality: Your payment details will be kept confidential and used solely for the purpose of processing your payment. We do not store full credit card information on our servers.
6. Contact Information
If you have any questions or need further assistance with your payment, please don’t hesitate to reach out to our customer service team at SpinPalaceRetreat.com. We’re here to help.